Shipping policy

At Bryan's Tech and Parts, we strive to deliver your order quickly, securely, and efficiently. Below is everything you need to know about our shipping procedures and estimated delivery timelines.

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email.
You will receive a notification with a tracking number once your order has shipped from our facility in Clearbrook.

2. Shipping Rates & Estimated Delivery Times

Shipping charges for your order will be calculated and displayed at checkout based on your delivery address.

Standard Express Shipping: 7 to 12 business days
Insured / Priority Shipping: 5 to 8 business days

Note: Delivery times are estimates and start from the date of dispatch, not the order date. Factors such as customs checks or local carrier delays can occasionally extend delivery times.

3. Order Tracking

Once your package has shipped, you will receive an automated email containing your carrier details and a unique Tracking Number.
Please allow 24 to 48 hours for the tracking information to update on the carrier's system.
You can track your order directly on our store using our Track Your Order page.

4. Address Accuracy & Modifications

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the buyer.
If you notice an error in your address, please contact us immediately at bryanmorris2007@gmail.com or call us at (218) 831-2935 within 12 hours of placing your order. Once an order has been processed or dispatched, we cannot modify the shipping address.

5. Damaged, Lost, or Stolen Packages

Damaged Items: If your package arrives with damaged items or tech products, please contact us within 48 hours of delivery with clear photos or videos of the damaged item and packaging. We will send a replacement free of charge.
Lost or Stolen Packages: Bryan's Tech and Parts is not responsible for packages that are marked as "Delivered" by the courier but are lost or stolen. If your tracking says delivered but you have not received it, please check with neighbors or your local post office before contacting us.

6. Customs, Duties & Taxes (International Orders)

Bryan's Tech and Parts is not responsible for any customs fees, import taxes, or charges applied by your country upon arrival. All fees imposed during or after shipping are the responsibility of the customer.